Key Responsibilities

- Design, develop, customize, and maintain BMC Remedy applications and workflows.
- Configure and support BMC Remedy ITSM modules including Incident, Change, Problem, Asset, and Service Request Management.
- Develop Active Links, Filters, Escalations, Menus, Forms, and Applications using Remedy Developer Studio.
- Perform application enhancements, bug fixes, and performance tuning.
- Integrate Remedy with third-party systems using APIs, Web Services, REST/SOAP, and Atrium Integrator.
- Create reports, dashboards, and data management solutions.
- Troubleshoot production issues and provide timely resolutions.
- Participate in requirements gathering, solution design, testing, deployment, and documentation.
- Work closely with business users, support teams, and stakeholders to deliver solutions.
- Ensure compliance with ITIL processes and best practices.

Required Skills





- 28 years of hands-on experience in BMC Remedy Development.
- Robust knowledge of BMC Remedy AR System and Remedy ITSM Suite.
- Experience with Remedy Developer Studio and workflow components.
- Knowledge of ITIL processes and IT Service Management concepts.
- Experience in Remedy integrations using REST APIs, SOAP, Web Services, or middleware tools.
- Good understanding of SQL databases and data migration activities.
- Strong debugging, troubleshooting, and analytical skills.
- Excellent communication and stakeholder management skills.

Preferred Skills

- Experience with BMC Helix ITSM.
- Knowledge of Atrium CMDB and Atrium Integrator.
- Exposure to Linux/Unix environments.
- Experience in enterprise support and managed services environments

📌 Bmc Remedy Developer (Pune)
🏢 input zero technologies
📍 Pune