With more than 500 retail stores globally and multiple international franchise operations, technology is a core driver of our business strategy. We build and operate in-house platforms powering e-commerce, supply chain, merchandising, analytics, and customer experience ecosystems worldwide.

Engineers at the Williams-Sonoma India Technology Center build and scale digital commerce platforms that power these global brands, serving millions of customers worldwide.

Located in Pune, the Williams-Sonoma India Technology Center serves as a strategic engineering hub, driving innovation across e-commerce, supply chain, data platforms, AI/ML, cloud infrastructure, and customer experience technologies. Teams in Pune work closely with global business and technology partners to solve complex challenges, accelerate digital transformation, and deliver high-impact solutions at enterprise scale.

Role Overview

We are seeking a hands-on Senior Project Manager to lead complex, cross-functional technology projects across Supply Chain, Logistics, eCommerce Integrations, Order Management, Warehouse Management, Transportation, Merchandising, and Customer Experience domains.

Impact of the Role

- Lead complex, cross-functional technology projects across Supply Chain, Logistics, eCommerce Integrations, Order Management, Warehouse Management, Transportation, Merchandising, and Customer Experience domains.

- Drive execution across multiple teams by managing dependencies, mitigating risks, and delivering business outcomes.

- Improve operational efficiency and business decision-making through AI-enabled solutions, intelligent automation initiatives, analytics platforms, and emerging technologies.

- Maintain visibility into scope, schedule, cost, quality, and risks to ensure successful project delivery.

- Deliver on-time and on-budget projects while effectively managing scope, schedule, cost, and quality.

- Support successful implementation of Supply Chain and Logistics technology solutions.

- Improve operational efficiency through AI-enabled solutions and automation.





- Drive high stakeholder satisfaction and successful business outcomes.

Technology Platforms You Will Work On

- Warehouse Management Systems (WMS)

- Order Management Systems (OMS)

- Inventory Management Systems (IMS)

- Distribution Center and Hub Rollouts

- Transportation and Final Mile Initiatives

- Returns Processing Solutions

- Merchandising Systems

- Supply Chain Analytics Platforms

- Enterprise applications, cloud platforms, microservices, APIs, and third-party vendor solutions

- Generative AI, AI-powered automation, predictive analytics, machine learning solutions, and intelligent workflow automation

- Jira, Confluence, Microsoft Project, Rally, and Smartsheet

- Power BI, Snowflake, and Analytics Platforms

- APIs, Microservices, and Integration Architectures

- Cloud-based enterprise applications

- Data visualization and operational reporting tools

Key Responsibilities

- Lead multiple cross-functional projects across Supply Chain, Logistics, eCommerce Integrations, Order Management, Warehouse Management, Transportation, Returns, and Merchandising domains.

- Develop and maintain detailed project plans, schedules, milestones, dependencies, and deliverables.

- Manage project scope, budget, forecasts, risks, issues, and resource requirements.

- Establish transparent project governance, escalation paths, and communication plans.

- Produce meaningful status reports that clearly communicate project health, risks, issues, dependencies, and mitigation plans.

- Drive accountability across business, technology, and vendor teams to ensure timely delivery.

- Manage projects supporting Warehouse Management Systems (WMS), Order Management Systems (OMS), Inventory Management Systems (IMS),



Distribution Center and Hub Rollouts, Transportation and Final Mile Initiatives, Returns Processing Solutions, Merchandising Systems, and Supply Chain Analytics Platforms.

- Coordinate integrations between enterprise applications, cloud platforms, microservices, APIs, and third-party vendor solutions.

- Manage dependencies between upstream and downstream systems to ensure successful end-to-end delivery.

- Manage delivery of AI-enabled business initiatives, intelligent automation projects, and analytics solutions.

- Support implementation of Generative AI, AI-powered automation, predictive analytics, and workflow optimization initiatives.

- Identify opportunities where AI and automation can improve operational efficiency, reporting, project visibility, and business processes.

- Partner with business and technical teams to define requirements, measure outcomes, and ensure successful adoption of AI-enabled capabilities.

- Support AI governance, compliance, and responsible AI practices as applicable.

- Perform project budgeting, forecasting, cost-benefit analysis, and financial tracking.

- Anticipate budget risks and proactively adjust forecasts.

- Manage Statements of Work (SOWs), vendor engagements, and third-party delivery partners.

- Hold vendors accountable for commitments, milestones, deliverables, and timelines.

- Utilize Agile, Hybrid, and Waterfall methodologies as appropriate.

- Drive planning, backlog management, release coordination, testing readiness, and implementation activities.

- Leverage Jira, Confluence, Smartsheet, Microsoft Project, Power BI, and reporting tools to manage project execution and provide visibility.

- Track project metrics, team velocity, risks, dependencies, and delivery trends.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Tech Sr. Project Manager - Supply Chain (Pune)
🏢 Williams Sonoma
📍 Pune