We are looking for a highly skilled and experienced Collection Manager to join our team in Pune. The ideal candidate will have a strong background in lending collections and excellent communication skills.

Roles and Responsibility

- Manage and oversee the collection process for timely debt recovery.
- Develop and implement effective strategies to improve collection efficiency.
- Collaborate with internal teams to resolve customer complaints and issues.
- Analyze and report on collection performance metrics to senior management.
- Identify and mitigate potential risks associated with the collection process.
- Ensure compliance with regulatory requirements and company policies.

Job Requirements
- Proven experience in lending collections or a related field.
- Strong knowledge of collection principles and practices.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Solid analytical and reporting skills.
- Experience with collection software and technology is an asset.

About Company

One97 Communications Limited is a leading player in the industry, committed to providing exceptional service and support to its customers.

📌 Collection Manager-Lending Collections (Pune)
🏢 Paytm
📍 Pune