- Provide technical support and assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to resolve customer complaints and concerns.
- Develop and maintain knowledge base articles to document solutions to common issues.
- Analyze customer feedback and suggest improvements to processes and procedures.
- Stay current with current technologies and trends in the industry.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Tech Specialist - Service Desk (Pune)
🏢 Microland
📍 Pune
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