HCLTech hiring for fresher candidatesHiring Alert |Customer Support | NagpurWe are looking for dynamic and customer-focused Level 1 support to join our team in Nagpur! If you are passionate about IT support and resolving customer issues, this is a great opportunity to kick-start or grow your career.Role: Level 1 (Customer Service Representative)Location: NagpurShift: 24x7 RotationalWeek Offs: 2 Rotational OffsExperience: FresherWhat You'll Do:Handle customer queries via calls, emails, and ticketsPerform initial troubleshooting & issue resolutionLog and manage incidents using ticketing tools (ServiceNow preferred)Ensure timely updates, follow-ups, and proper documentationEscalate complex issues to higher support levelsDeliver high customer satisfactionWhat We're Looking For:Solid communication skillsBasic IT troubleshooting knowledgeWillingness to work in rotational shiftsFreshers & early professionals are welcomeB.Tech, BCA, MCA and M.Tech not eligiblePlease share your resume on [email protected]
📌 HCLTech Customer Service Fresher Hiring -Nagpur Location (Pune)
🏢 HCLTech
📍 Pune
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