Key Responsibilities- Monitor and manage the Accounts Receivable (AR) aging report.- Follow up with corporate customers for timely collection of outstanding invoices through calls, emails, and meetings.- Reconcile customer accounts and resolve invoice or payment discrepancies.- Coordinate with Sales, Operations, and Finance teams to resolve billing-related issues.- Maintain accurate records of collection activities and customer communications.- Prepare daily, weekly, and monthly collection status reports.- Negotiate payment plans with customers, where approved by management.- Ensure adherence to credit terms and escalate overdue accounts as per company policy.- Assist in reducing Days Sales Outstanding (DSO) and improving cash flow.- Support legal or recovery proceedings for chronic defaulters, when required.- Maintain robust professional relationships with clients while ensuring timely collections.