Hiring: Hotel Engine Executive | US Voice ProcessAre you passionate about customer engagement, hospitality, and delivering exceptional service? We are looking for dynamic professionals with a robust hospitality background to join our growing team.Key Responsibilities- Handle customer interactions related to retention, account recovery, collections, and upselling.- Understand customer needs and provide effective solutions while ensuring a positive customer experience.- Promote relevant products and services to maximize customer value and revenue.- Maintain accurate records of customer interactions and follow established processes.- Resolve customer concerns professionally and escalate complex cases when required.- Consistently achieve quality, productivity, and performance targets.Eligibility Criteria- Undergraduate or Graduate from any discipline.- Minimum 6 months of BPO experience in Retention, Recovery, Collections,



or Upselling.- Hospitality background is mandatory.- Excellent verbal communication skills with the ability to handle US voice interactions.- C1 US Voice Versant certification/level preferred.- Strong customer handling, negotiation, and problem-solving skills.- Ability to work in a fast-paced, target-driven environment.Preferred Candidate Profile- Experience in customer retention and revenue generation.- Confident in handling objections and converting opportunities.- Strong interpersonal and relationship-building skills.- Self-motivated with a customer-first approach.Interested candidates can share their updated resume at:[email protected] us and build your career in a dynamic hospitality-focused customer service environment!#Hiring #HotelEngine #HospitalityJobs #CustomerSupport #BPOJobs #USVoiceProcess #Retention #Collections #Upselling #CustomerService #BPOHiring #ImmediateHiring #JobOpening

📌 International Customer Service (Bhilwara)
🏢 JMD Technologies
📍 Bhilwara