28 Aug
|
Allianz Services Private
|
Pune
28 Aug
Allianz Services Private
Pune
130 years of trust, time to shape what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,200+ people. Eight countries. Three continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it.
Designation : API Consultant
Experience - 02+ years
Location - Trivandrum, Pune
Qualification - Graduate/Postgraduate
Job Description
- Provide API consultancy to customers by understanding business requirements and recommending integration best practices.
- Support existing API customers by resolving technical and functional issues while ensuring high levels of service quality and customer satisfaction.
- Manage and support SOAP and REST-based applications, including policy authorization and access management activities.
- Monitor API performance and service calls using Splunk, identifying failures, anomalies, and improvement opportunities.
- Troubleshoot API integration issues and coordinate with technical teams to ensure timely resolution.
- Participate in project support activities including API onboarding, testing, validation, and implementation support.
- Update client applications with information provided by customers and business stakeholders.
- Perform calculations, validate results, and proactively identify and escalate discrepancies or anomalies.
- Contribute to internal process improvement initiatives to enhance operational efficiency, quality, and customer experience.
- Collaborate effectively with cross-functional teams and global stakeholders to ensure seamless service delivery.
- Demonstrate robust analytical, communication, organizational, and problem-solving skills while managing multiple priorities.
- Adhere to Allianz Information Security (ISMS) policies, report security incidents promptly, and ensure compliance with all security guidelines and procedures.
Disclaimer: At Allianz Services, we believe in fostering an inclusive workplace and in giving fair and equitable opportunities to all our employees, so everyone can succeed. We, the Allianz Services India community, welcome applications from all regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.
📌 API Consultant (Pune)
🏢 Allianz Services Private
📍 Pune