We are looking for a skilled Salesforce Service Cloud Specialist to join our team at Forward Eye Technologies, located in Hemti. The ideal candidate will have 8 years of experience and be available to start on 2026-01-29 or 30.
Roles and Responsibility
- Collaborate with cross-functional teams to design and implement Salesforce solutions.
- Develop and maintain technical documentation for Salesforce projects.
- Provide training and support to end-users on Salesforce applications.
- Troubleshoot and resolve technical issues related to Salesforce implementation.
- Analyze business requirements and identify opportunities for process improvements using Salesforce.
- Work closely with stakeholders to ensure successful project delivery.
Job Requirements
- Strong understanding of Salesforce Service Cloud features and functionality.
- Experience with Salesforce development tools and technologies.
- Excellent communication and problem-solving skills.
- Ability to work in a rapid-paced environment and meet deadlines.
- Strong analytical and troubleshooting skills.
- Familiarity with e-learning and EdTech industry trends and challenges.
📌 Salesforce Service Cloud Specialist (Pune)
🏢 Forward Eye Technologies
📍 Pune
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