We are looking for a skilled Salesforce Service Cloud Specialist to join our team at Forward Eye Technologies, located in [location to be specified]. The ideal candidate will have 8 years of experience and a strong background in the E-Learning/EdTech industry.

Roles and Responsibility

- Collaborate with cross-functional teams to design and implement Salesforce solutions.
- Develop and maintain technical documentation for Salesforce implementations.
- Provide training and support to end-users on recent Salesforce features and functionality.
- Troubleshoot and resolve technical issues related to Salesforce applications.
- Analyze business requirements and identify opportunities for process improvements using Salesforce.




- Work closely with stakeholders to ensure seamless integration of Salesforce with other systems.

Job Requirements

- Strong understanding of Salesforce Service Cloud platform and its applications.
- Experience working with large datasets and developing reports and dashboards.
- Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders.
- Strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions.
- Ability to work in a quick-paced environment and meet deadlines.
- Strong knowledge of E-Learning/EdTech industry trends and technologies.

📌 Salesforce Service Cloud Specialist (Pune)
🏢 Forward Eye Technologies
📍 Pune