Key Responsibilities:

- Lead Generation:
- Acquire leads through referrals from existing members
- Perform daily referral generation calls
- Selling:
- Generate phone sales using provided lead sources
- Follow the AIDA sales script for each call
- Obtain referrals during each sales call
- Celebrate daily renewal sales within the team
- Renewals (If applicable):
- Follow the renewal script for renewal calls
- Obtain referrals during renewal calls
- Update renewal member information on renewal sales forms
- Maintain renewal statistics for each renewal call
- Contact renewals as per the renewal policy
- Administration:
- Document sales at the end of each call
- Place all sales documents in the designated area for the Administration officer
- Other Functions:
- Participate in team projects
- Adhere to all Accor plus T&C; and sales policies

Key Interactions

Internal:

- Program Leaders and team members
- T&C; for related queries and grievances

External:

- Customers for sales, renewals, and courtesy calls





Knowledge and Experience:

- Minimum 1 year of experience in outbound sales, preferably from the hotel industry or an international call centre
- Computer literacy
- Strong verbal and written communication skills
- Fluent in English
- Networking and relationship-building skills

Competencies:

- Valuable interpersonal skills with the ability to communicate with all types of customers
- Service-oriented with attention to detail
- Strong team working skills and the ability to contribute effectively to a team
- Lateral thinking, persistence, and persuasive/influencing skills
- Innovative and consultative
- Positive, flexible, and enthusiastic
- Ability to work to deadlines

Programs and Shifts:

- Australia Program: 2 positions Shift: 5 AM - 2:30 PM
- NZ Program: 2 positions 5am to 2:30pm

📌 International Sales Representative (Pune)
🏢 Shashwath Solution
📍 Pune