Walk-in || Customer Support Executive (Pune)

Walk-in || Customer Support Executive (Pune)

28 Aug
|
Transcom
|
Pune

28 Aug

Transcom

Pune

Roles and Responsibilities

- Provide exceptional customer support through emails, or chats to resolve customer queries and concerns.

- Handle customer complaints and feedback in a professional manner, escalating issues when necessary.

- Process transactions, answer questions about products/services, and provide solutions to customers' problems.

- Maintain accurate records of all interactions with customers using CRM software.

- Collaborate with internal teams to resolve complex issues that require technical assistance.

Desired Candidate Profile

- 6 months of experience in a BPO/call centre environment.

- Positive communication skills (verbal & written).

- Ability to work on rotational shifts, including night shifts.

- Strong problem-solving skills with attention to detail.

- Proficiency in MS Office applications.
- Both-side cab facility
- Attractive Salary
- Immediate joiner

📌 Walk-in || Customer Support Executive (Pune)
🏢 Transcom
📍 Pune

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