Eligibility Criteria

- Bachelors degree in Business Administration, Operations Management, or a related field
- Proven experience in an operational role, preferably in a similar industry( E-Commerce)
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Proficiency in MS Office and operational management software
- Ability to work independently and as part of a team
- Robust organizational and multitasking skills

Job Responsibilities

- Assist in planning and executing operational strategies
- Oversee daily operational activities and ensure they align with the companys objectives
- Monitor and analyze the effectiveness of various processes and workflows
- Identify areas for improvement in operational processes
- Develop and implement process optimization initiatives
- Monitor the impact of implemented changes and adjust strategies as necessary
- Coordinate with various departments to ensure seamless operations
- Communicate effectively with team members and management




- Prepare and present reports on operational performance
- Monitor quality control processes and implement corrective actions when needed
- Oversee the entire order fulfillment process, ensuring timely and accurate order processing
- Coordinate with warehouse and logistics teams to ensure efficient packing, shipping, and delivery of products
- Monitor order status and resolve any issues related to delays, cancellations, or returns
- Manage inventory levels to prevent stockouts and overstock situations
- Implement inventory control procedures to maintain accurate stock records
- Work with shipping carriers and logistics partners to optimize delivery routes and costs
- Collaborate with the customer service team to address and resolve customer inquiries and complaints
- Maintain relationships by supporting suppliers and vendors

📌 Lead - Operations (Pune)
🏢 Shashwath Solution
📍 Pune