Experience: 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling
Key Responsibilities
- Gold Appraisal & Valuation: Ensure 100% right valuation capturing correct cartage, proper stone deduction, and avoiding spurious/unacceptable ornaments.
- KYC & Compliance: Adhere to high ethical standards and comply with all Rupeek processes and policies. Verify customer KYC and complete online registration.
- Loan Coordination: Coordinate with the Manager and stakeholders for loan approval.
- Customer Acquisition & Retention: Bring in new customers and maintain positive relationships with existing customers to generate renewal and referral business.
- Customer Support: Resolve all customer doubts and questions while processing the loan.
- Business Development:
Participate in activities to improve brand visibility of Rupeek Gold Loan in catchment areas and generate leads for prospective customers.
- Branch Operations Learning: Demonstrate potential to learn and support branch handling under the guidance of senior team members.
Essential Skills
- Strong Gold Appraisal skills: Hands-on experience with valuation, checking, and handling
- 1-2 years of relevant experience in gold loan or BFSI
- Sales-oriented with a willingness to learn branch operations
- Excellent communication skills in the local language; elementary English
- 2-wheeler and valid Driving License mandatory