04 Sep
|
Law Offices of Mary Kennedy India
|
Chennai
04 Sep
Law Offices of Mary Kennedy India
Chennai
We’re Hiring: Client Relations Specialist We are looking for a Client Relations Specialist who can build strong client relationships, communicate professionally, and ensure a smooth experience from initial inquiry through ongoing service.
This role is ideal for someone with experience in client servicing, education counseling, admissions, immigration, legal services, consulting, or other client-facing roles .
Key Responsibilities Serve as a primary point of contact for clients and respond to inquiries professionally.
Understand client requirements and guide them through the appropriate next steps.
Manage client onboarding, follow-ups, and ongoing communication.
Coordinate with internal teams to ensure timely updates and smooth service delivery.
Maintain accurate client information, follow-up records, and updates in the CRM.
Track pending actions and proactively follow up with clients.
Handle client concerns with professionalism, empathy, and a solution-oriented approach.
Assist with documentation and ensure required information is collected accurately.
Build long-term relationships and maintain a positive client experience.
Skills We’re Looking For Excellent verbal and written communication
Strong client relationship and interpersonal skills
CRM and lead/client tracking experience
Solid follow-up and coordination skills
Attention to detail and documentation
Ability to multitask and manage multiple clients
Professional email and telephone etiquette
Proficiency in Microsoft Office
Problem-solving and ownership mindset
Preferred Background Candidates with experience in study abroad counselling, education consulting, admissions, immigration, legal services, customer success, or client relationship management will be preferred.
Location: Chennai
Work Mode: In-Office
Shift: Night Shift – aligned with U.S. Central Time (CST) business hours
Role: Client Relations Specialist
Experience: 2–5 years in client-facing/client relationship roles
Apply: Via LinkedIn
If you’re someone who enjoys working with people, building trust, and making sure every client feels supported throughout their journey, we’d love to hear from you.
📌 Client Relations Specialist (Chennai)
🏢 Law Offices of Mary Kennedy India
📍 Chennai