Position Title : Inbound Sales Executive
Department : Sales / Business Development
Location : Govandi east, Mumbai
Shifts : 6 Weeklyoffs in a Month/9-10 hours shift
Industry : QSR / Food

About the Role
The Inbound Sales Executive (B2B) will be responsible for managing inbound enquiries from corporate and institutional clients in the food industry. The role focuses on converting inbound B2B leads into confirmed bulk and recurring orders, managing key accounts, coordinating cross-functionally for execution, and ensuring long-term client relationships.

Responsibilities
Sales & Lead Management
Handle inbound B2B enquiries via phone, email, WhatsApp, website, and corporate portals
Understand corporate client requirements such as bulk orders, corporate gifting, events, employee engagement, and institutional supplies.
Prepare customized quotations, proposals, menus, and pricing as per corporate guidelines
Follow up rigorously on inbound leads to maximize B2B conversions
Close deals in line with approved pricing, margins, and credit policies
Achieve assigned B2B revenue, conversion, and account acquisition targets

Customer Relationship Management ️
Build and maintain long-term relationships with corporate clients, procurement teams, admins, and decision-makers
Act as a single point of contact for assigned B2B accounts
Ensure high service levels, timely communication, and proactive issue resolution
Identify upselling and cross-selling opportunities within existing corporate accounts

Order Coordination
Coordinate closely with production, operations, logistics, and accounts teams for smooth execution of B2B orders
Ensure accuracy in PO details, pricing, taxes,



delivery schedules, and invoicing
Track order fulfilment and ensure adherence to SLAs agreed with corporate clients
Support documentation requirements such as POs, GRNs, invoices, and credit notes

Data & Reporting
Maintain accurate records of leads, orders, and customer interactions in CRM/ERP systems
Proficiency in MS Excel, email communication, and CRM tools
Prepare daily/weekly sales reports including lead status, conversions, and revenue
Share insights on customer preferences, demand trends, and feedback

Qualifications
2 to 5 years of experience in B2B inbound sales, corporate sales, or key account management
Prior experience in food industry, bakery, QSR, catering, FMCG, or hospitality is strongly preferred
Hands-on experience handling bulk orders, corporate clients, and institutional customers

Required Skills
Robust communication and negotiation skills
Customer-centric approach with problem-solving mindset
Ability to multitask and work under tight timelines
Good coordination and interpersonal skills
Basic understanding of food products, shelf life, and delivery constraints

Preferred Skills
Experience in managing corporate accounts
Familiarity with CRM tools and reporting

Salary : upto 25000 to 28,000 /monthly in hand,
_Depending upon skills & interview_

Perks & Benefits of Joining :
Competitive salary with performance-based incentives.
Free meals for the employees and employee discounts on our products.
Exposure to company's corporate office environment itself.
Growth opportunities within the organization.

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📌 Inbound Sales Representative - QSR/Food - Mumbai
🏢 SG OASIS HR CONSULTANCY
📍 Mumbai