Job responsibilities:

Oversee the creation of an annual calendar of school-wise interventions (of all forms) including SPOC calls and visits
Work closely with GM – School Support and SPOCs for the upliftment of schools in the low performing areas
Work closely with Senior Manager – Data Analysis to understand school-specific data and areas of improvement. Understand and strategise monitoring and evaluation steps for each school
Work with GM – School Support and disseminate relevant information to senior leadership about school-specific issues and work with specific teams to address the problem with smart solutions
Create school-specific action plans for improvement in consultation with school promoter, head, and other senior leadership. Devise a monitoring and support mechanism for the same
Work closely with AGM – Training to request for school specific interventions post a qualitative need-analysis
Organise data-driven conversations with school management and heads taking reference from various reports including but not limited to benchmark assessments, board results, Upskill, classroom observations
Serve as a crucial pivot between academic and non-academic teams and help towards achieving one messaging from all
Travel extensively to all schools and conduct need analysis and monitoring, and provide required support
Work closely with SPOCs and academic audit team and conduct process audit in all schools




Hold regular offline and online focus group discussions with teachers and school heads towards providing school-specific support
Evaluate and liaise with external organisations to cater to school-specific needs

Key Performance Indicators:

10% YoY improvement in school average score in the Annual School Report findings
100% completion rate of process audits at least once in every school in addition to the one done during classroom observation
90% compliance to SPOC call and visit calendar for all schools
Zero major issue from any school related to daily functioning

Requirements:

Strategic thinker who is able to envisage new solutions, address work challenges and resolve conflicts
Self-driven, motivated to work independently
Desirable to have a master's degree in education, or any other related subject
Mix of language proficiency (verbal and written), deep understanding of school functioning, monitoring and evaluation specialisation and business acumen
10+ years of work experience; of which at least 5 years of relevant experience
Desirable to have experience in monitoring and evaluation
Ability to effectively interact with internal and external stakeholders such as school promoters, school principals, training partners, external auditors, and other solution providers
Organised and process driven, and ability to work across timelines and cross-functional teams
Open to extensive travel, 7-10 days a month
Have robust project management skills

📌 ASSISTANT / DEPUTY GENERAL MANAGER – SCHOOL SUPPORT (Delhi)
🏢 Seth M. R. Jaipuria Schools
📍 Delhi