We are looking for an enthusiastic and confident Telecalling Executive to join our team. The candidate will be responsible for making outbound calls, communicating with customers, generating leads, explaining products/services, and maintaining regular follow-ups.
- Key ResponsibilitiesMake outbound calls to potential and existing customers.
- Explain company products/services clearly and professionally.
- Generate and qualify leads through telephone calls.
- Follow up with interested customers and maintain regular communication.
- Handle customer queries and provide appropriate information.
- Maintain records of calls, leads, follow-ups, and customer interactions.
- Coordinate with the sales team to convert qualified leads into business opportunities.
- Achieve daily/weekly/monthly calling and lead-generation targets.
- Maintain a professional and positive attitude while communicating with customers.
- Requirements12th pass / Graduate in any discipline.
- Valuable communication and interpersonal skills.
- Hindi communication is mandatory; basic English preferred.
- Comfortable making a high volume of outbound calls.
- Basic knowledge of MS Excel and computers.
- Freshers can apply; prior telecalling/customer support/sales experience will be an advantage.
- Target-oriented and confident personality.
- Preferred SkillsGood convincing and negotiation skills.
- Customer handling skills.
- Ability to follow up consistently.
- Positive attitude and willingness to learn.
- Ability to work independently as well as in a team.