✈️ Job Title: Customer Support Executive – Airline Process
? Location: Turbhe (Navi Mumbai)
? Employment Type: Full-Time
? Salary: ₹28,500 CTC | ₹24,000 In-Hand
? Shift Timing:
? Male Candidates: Rotational Shifts (24x7)
? Female Candidates: Day Shifts (Any 9 hours till 8 PM)
? Weekly Off: 1 Rotational Off
? Experience: Minimum 6 Months in Customer Service
? About the Role:
Join our vibrant and fast-growing Airline Customer Support Team and become the voice of a leading airline brand! You’ll assist customers via calls, chats, and emails, ensuring a smooth and satisfying travel experience.
? Key Responsibilities:
? Handle customer queries and complaints through voice, chat, and email
? Manage inbound and outbound customer interactions professionally
? Provide accurate details on flight bookings, schedules, policies, and more
? Resolve complaints effectively and escalate complex cases when required
? Perform back-office operations such as documentation and follow-ups
? Ensure high levels of customer satisfaction and service quality
Profile- 3
? SBI Renewal – Customer Service Executive (Non-Sales)
? Location: Navi Mumbai
? Responsibilities:
Assist SBI customers with policy renewals
Handle queries & provide customer support (No Sales)