? About the Role

We are looking for a Client Relationship Executive who is enthusiastic, customer-focused, and skilled at building solid, long-term relationships with clients. The ideal candidate will be responsible for understanding client needs, ensuring excellent service, and supporting business growth through effective communication and relationship management.

? Key Responsibilities

- ? Build and maintain strong relationships with existing and prospective clients.
- ? Communicate with clients regularly through calls, emails, meetings, and other channels.
- ? Understand client requirements and provide appropriate solutions.
- ? Coordinate with internal teams to ensure timely delivery of products/services.
- ?️ Handle client queries, concerns, and complaints professionally and efficiently.
- ? Maintain accurate records of client interactions, follow-ups, and requirements.
- ? Identify opportunities for upselling, cross-selling, and business development.
- ? Meet assigned client retention, satisfaction, and revenue targets.
- ? Prepare reports and provide regular updates to management.
- ? Ensure a high level of customer satisfaction and overall client experience.

📌 Client Relationship Executive (Kolkata)
🏢 HDFC Life Insurance Company
📍 Kolkata