04 Sep
|
Top 1 Percent Career Club (Opc) Private
|
Sahibzada Ajit Singh Nagar
04 Sep
Top 1 Percent Career Club (Opc) Private
Sahibzada Ajit Singh Nagar
Handle customer queries through calls, email, and/or chat.
Understand customer concerns and provide appropriate solutions.
Maintain a high level of customer satisfaction.
Resolve complaints and escalate complex issues to the appropriate team.
Maintain accurate customer information and interaction records.
Follow company policies, processes, and quality standards.
Meet assigned productivity, quality, and customer-service targets.
Coordinate with internal teams to resolve customer issues.
Maintain professionalism and a positive attitude during customer interactions.
Preferred Skills:
Customer handling
Communication skills
Active listening
Problem solving
Email/chat etiquette
MS Office/basic computer skills
BPO/Voice process experience
📌 Customer Care Advisor (Sahibzada Ajit Singh Nagar)
🏢 Top 1 Percent Career Club (Opc) Private
📍 Sahibzada Ajit Singh Nagar