Key Responsibilities:

- Visit customer locations for pre-move surveys and accurately assess household volume, special items, and logistical requirements.

- Build and maintain robust relationships with empanelled PNM vendors and moving partners in your assigned territory.

- Coordinate end-to-end move execution packing, loading, transit, unloading, and unpacking ensuring adherence to committed timelines.

- Act as a single point of contact for the customer throughout the relocation journey.

- Handle on-ground escalations, damage complaints, and service issues with prompt resolution.

- Collect customer feedback and service completion confirmations post-move.

- Identify upsell opportunities for value-added services such as home cleaning, storage, and painting.

- Update job status, visit logs, and customer details in the CRM on a daily basis.

- Meet weekly and monthly field visit and conversion targets assigned by the team lead.

📌 Field Sales Manager (Packers And Movers) (Bengaluru)
🏢 NoBroker Technologies Solutions Private
📍 Bengaluru