Call Center Executive (Lucknow)

Call Center Executive (Lucknow)

04 Sep
|
M/s Agrawal Pharma
|
Lucknow

04 Sep

M/s Agrawal Pharma

Lucknow

Job Description

Key Responsibilities:

* Handle inbound and outbound customer calls professionally.

* Resolve customer queries and complaints.

* Maintain accurate records of customer interactions.

* Achieve daily and monthly performance targets.

* Follow company processes and quality standards.

* Escalate unresolved issues to the concerned department.

Eligibility

* Minimum qualification: 12th Pass/Graduate (as per your requirement)

* Positive communication skills in Hindi (English is an added advantage)

* Basic computer knowledge

* Customer service attitude

* Freshers and experienced candidates can apply

Skills Required

* Excellent verbal communication

* Active listening

* Problem-solving ability

* Patience and empathy

* Ability to work in shifts (if applicable)

📌 Call Center Executive (Lucknow)
🏢 M/s Agrawal Pharma
📍 Lucknow

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