Who we are

Mindtickle is the leading AI-powered revenue enablement platform, helping sales teams learn faster, practice smarter, and perform at their best. We bring together onboarding, training, coaching, content, digital sales rooms, conversation intelligence, and AI role-plays into one platform so revenue teams have everything they need to build winning sellers.
Global companies, like Fortune 500 organizations, trust Mindtickle to support their revenue teams. Customers and industry analysts have also recognized us. G2 has ranked us the #1 Sales Training & Onboarding platform for 28 consecutive quarters, and Forrester has recognized Mindtickle as a Leader in revenue enablement. Mindtickle was also recognized as AI-Based Sales Solution of the Year by the **** AI Breakthrough Awards and has received Stevie Awards for Technology Innovation and Customer Support Excellence.
At Mindtickle, we're helping companies create high-performing revenue teams, and we're looking for people who want to help shape what's next.

Job snapshot

As a Product & Engineering Operations Manager at Mindtickle, you will play a pivotal role in steering our organization's growth trajectory. This is an opportunity to make a significant impact on our company's strategic direction and contribute to our ongoing success in the dynamic world of technology and innovation.
POSITION RESPONSIBILITIES

1. Strategy Deployment and Execution

Own the overall Roadmap planning exercise. Ensure that the roadmap vision is aligned and an execution plan is in place to ensure initiatives are planned, prioritized, released, and communicated effectively.
Integrate customer feedback, support data, and product usage signals into the prioritization process, using tooling where possible to reduce manual synthesis.

Plan, track, and measure Goals in R&D.; Ensure goals are aligned with leadership, updated on a cadence, and risks are called out proactively.
Set up automated dashboards and alerting so risks and blockers surface between review cycles, not just during them.

Run horizontal initiatives to bridge process gaps. Identify gaps in the current 'As-Is' process, suggest corrective actions, and work with teams collaboratively to deploy them.

Ensure that product and engineering managers have the right tool stack and are using it efficiently. This includes evaluating new tools (including AI-powered developer tools), measuring their impact, and maintaining data hygiene across the stack.

2. Operational Efficiency & Automation

Identify repeatable, high-effort operational processes and build lightweight automations to reduce overhead, using low-code tools, scripts,



or AI-assisted workflows as appropriate.
Examples: automated release notes, sprint summary digests, meeting action-item tracking, intelligent routing of cross-functional requests.

Build and maintain internal knowledge systems that make it easy for teams to self-serve on process documentation, past decisions, and institutional knowledge.

3. Support Leadership for Key Initiatives / Meetings

Drive key meetings and events, including goal reviews, QBRs, and retrospectives.

Program manage key initiatives led by Product & Engineering leadership and provide visibility and progress updates.

Assist the leadership team in preparing presentations and documents for board meetings, leadership summits, and customer escalations.

4. Special Projects

Drive or assist in high-priority initiatives as defined in consultation with the COO and Product & Engineering leaders.

Assist in cross-team projects as required.
REQUIREMENTS:

4–5 years of total experience in Consulting, Strategy and Operations, CEO/CPO office roles, or with a VC firm—with a track record of consistent, outstanding achievements.

Track record of working on complex, high-impact projects directly with engineering teams.

Has the drive to work in a hands-on operations and strategy role. Comfortable handling ambiguity, shifting gears when needed, and executing without the complete picture.

Ability to prototype automations and workflows independently—using low-code tools, AI assistants, or scripting—without needing to file an engineering ticket for every operational improvement.

Data fluency: Comfortable with SQL or BI tools (Looker, Metabase, Tableau) to self-serve on operational analytics rather than waiting on a data team.

Be a collaboration catalyst: Ability to create clarity when none exists, learn quickly, take initiative, drive complex projects, and get things done.

Ability to communicate complex ideas effectively—both verbally and in writing—across stakeholders and C-level executives.

Strong demonstrated experience in establishing processes across the organization.

Familiarity with the software product development lifecycle and related processes.

Entrepreneurial mindset: Drives projects on a cadence through collaboration, not authority.
NICE TO HAVE:





Experience with change management when rolling out new tools or processes to engineering teams.
Familiarity with product analytics tools (Amplitude, Mixpanel, Pendo) and how to leverage them for roadmap decisions.
Prior experience in a SaaS or B2B product company.
Exposure to OKR frameworks and up-to-date goal-setting methodologies.
Our Culture & Values

We hire builders, people who move fast, learn from failure, and use AI as a default part of how they work. Our values- Delight Your Customers, Act as a Founder, and Better Together- aren't wall decor. They're how we make decisions here.
Growth at Mindtickle looks like owning more, not just doing more. Your scope will outgrow your job title if you want it to. You'll work alongside people who've scaled revenue tech globally, get direct feedback from leaders invested in your development, and take on challenges before you feel ready because that's how the best growth happens.
Our team spans 5+ countries, backgrounds, and perspectives. We believe the best products are built by people who bring different ways of seeing the same problem - and everyone has a seat at that table.
We hire for potential. Apply even if your experience doesn't match every requirement; your skills, perspective, and drive matter here. At Mindtickle, you can be yourself, build your career, and do the best work of your life alongside people who genuinely want to see you succeed.
We believe the best products are built by teams with different backgrounds, experiences, and ways of seeing the world. We welcome every unique identity, and we mean that.
Mindtickle is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work: In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Product & Engineering Operations Manager (Maharashtra)
🏢 Mindtickle
📍 Maharashtra