- Key ResponsibilitiesAttend and welcome customers visiting the showroom.
- Understand customer requirements, preferences, and budget.
- Explain vehicle models, features, specifications, pricing, and offers.
- Conduct vehicle demonstrations and arrange test drives.
- Generate leads through showroom enquiries, referrals, calls, and other sources.
- Follow up with prospective customers and convert leads into sales.
- Achieve monthly and quarterly sales targets.
- Explain finance, insurance, exchange, and other value-added services.
- Maintain regular follow-up with customers from enquiry to vehicle delivery.
- Coordinate with the Finance, Insurance, RTO, and Delivery teams.
- Maintain accurate customer and lead information in CRM/DMS.
- Ensure a smooth and positive customer experience.
- Collect customer feedback and maintain positive customer relationships.
- Prepare daily/weekly sales and follow-up reports.