Customer Care Executive (Bengaluru)

Customer Care Executive (Bengaluru)

04 Sep
|
TTE Technology India Private
|
Bengaluru

04 Sep

TTE Technology India Private

Bengaluru

Job Description

· Managing incoming & Outgoing calls and customer service inquiries

· Generating sales leads that develop into recent customers

· Identifying and assessing customers’ needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Meet personal/customer service team sales targets and call handling quotas

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

· Take the extra mile to engage customers

📌 Customer Care Executive (Bengaluru)
🏢 TTE Technology India Private
📍 Bengaluru

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