Position Title : Inbound Sales Executive

Department : Sales / Business Development

Location : Govandi east, Mumbai

Shifts : 6 Weeklyoffs in a Month/9-10 hours shift

Industry : QSR / Food

About the Role

The Inbound Sales Executive (B2B) will be responsible for managing inbound enquiries from corporate and institutional clients in the food industry. The role focuses on converting inbound B2B leads into confirmed bulk and recurring orders, managing key accounts, coordinating cross-functionally for execution, and ensuring long-term client relationships.

Responsibilities

- Sales & Lead Management ?
- Handle inbound B2B enquiries via phone, email, WhatsApp, website, and corporate portals
- Understand corporate client requirements such as bulk orders, corporate gifting, events, employee engagement, and institutional supplies.
- Prepare customized quotations, proposals, menus, and pricing as per corporate guidelines
- Follow up rigorously on inbound leads to maximize B2B conversions
- Close deals in line with approved pricing, margins, and credit policies
- Achieve assigned B2B revenue, conversion, and account acquisition targets

- Customer Relationship Management ?️
- Build and maintain long-term relationships with corporate clients, procurement teams, admins, and decision-makers
- Act as a single point of contact for assigned B2B accounts
- Ensure high service levels, timely communication, and proactive issue resolution
- Identify upselling and cross-selling opportunities within existing corporate accounts

- Order Coordination
- Coordinate closely with production, operations, logistics, and accounts teams for smooth execution of B2B orders
- Ensure accuracy in PO details, pricing,



taxes, delivery schedules, and invoicing
- Track order fulfilment and ensure adherence to SLAs agreed with corporate clients
- Support documentation requirements such as POs, GRNs, invoices, and credit notes

- Data & Reporting
- Maintain accurate records of leads, orders, and customer interactions in CRM/ERP systems
- Proficiency in MS Excel, email communication, and CRM tools
- Prepare daily/weekly sales reports including lead status, conversions, and revenue
- Share insights on customer preferences, demand trends, and feedback

Qualifications

- 2 to 5 years of experience in B2B inbound sales, corporate sales, or key account management
- Prior experience in food industry, bakery, QSR, catering, FMCG, or hospitality is strongly preferred
- Hands-on experience handling bulk orders, corporate clients, and institutional customers

Required Skills

- Solid communication and negotiation skills
- Customer-centric approach with problem-solving mindset
- Ability to multitask and work under tight timelines
- Good coordination and interpersonal skills
- Basic understanding of food products, shelf life, and delivery constraints

Preferred Skills

- Experience in managing corporate accounts
- Familiarity with CRM tools and reporting

Salary : upto 25000 to 28,000 /monthly in hand,

_Depending upon skills & interview_

Perks & Benefits of Joining :

1. Competitive salary with performance-based incentives.
2. Free meals for the employees and employee discounts on our products.
3. Exposure to company's corporate office environment itself.
4. Growth opportunities within the organization.

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📌 Inbound Sales Representative - QSR/Food - Mumbai
🏢 SG OASIS HR CONSULTANCY
📍 Mumbai