Job Description
Position Summary
The Learning Operations Specialist plays a key role in supporting the effective operation of Assent’s Training & Enablement (T&E;) function, leveraging AI-enabled systems to scale learning delivery, automate operations, and enhance data-driven decision-making. This role ensures AI-assisted delivery, automated reporting, intelligent optimization, and scalable learning program operations across the organization.
You will manage learning systems with AI-assisted automation, support program logistics through workflow tools, maintain data integrity using automated validation processes, and generate predictive insights using advanced analytics tools. You will also partner with cross-functional teams to evaluate and implement AI tools that improve learning operations efficiency and learner experience.
What You’ll Do
- Partner with the Learning Program Manager and stakeholders to prioritize training and enablement requests using AI-assisted intake triage, demand forecasting, and request clustering tools.
- Maintain data integrity and leverage AI-assisted analytics tools to automate data cleaning, anomaly detection,
and trend identification across learning and business datasets.
- Coordinate and partially automate dashboard creation using BI tools with natural language querying (e.g., Power BI, Tableau).
- Standardize the use of AI tools to automate recurring analyses, generate executive-ready summaries, and enable self-service reporting.
- Orchestrate data across LMS, HRIS, and CRM systems with automated sync validation and error flagging.
- Use AI to synthesize multi-system data into explicit performance narratives and actionable insights for stakeholders.
- Automate compliance tracking, certification monitoring, and audit documentation using rule-based workflows and AI-assisted validation.
- Use AI-powered tools to monitor regulatory changes, summarize updates, and recommend necessary training adjustments.
- Generate and maintain SOPs, process documentation, and workflow maps using AI documentation tools.
- Continuously improve operational workflows using data insights and automation tools to enhance learner experience and efficiency.
📌 Learning Operations Specialist (Pune)
🏢 Assent
📍 Pune