TCS is Hiring for Service desk analyst Experience Range: - 2 To 4yrs Job Locations : Kolkata Note-Virtual interview on 2nd Sep 2026 Job Description - 1 - 5 years of Service Desk / IT Support experience. Experience with ServiceNow ITSM tool. Knowledge of Windows OS, and Microsoft 365 applications. Experience in Active Directory and account management. Understanding of ITIL processes; ITIL certification preferred. Solid communication, customer service, and problem-solving skills. Minimum Qualification: 15 years of full-time education