We’re Hiring: Key Account Manager – Europe | QuestionPro Location: Pune | Work from Office – 5 days a week
Experience: Up to 3 years
QuestionPro is looking for a Key Account Manager to manage, support, and grow our existing Education-sector customers across Europe.
You’ll work closely with universities, schools, researchers, faculty, and institutional stakeholders to help them adopt and maximize the value of research and survey technology.
Identify upsell, cross-sell, and account expansion opportunities
• Prepare proposals and manage commercial discussions and negotiations
• Support customers through product changes and technology adoption
• Collaborate with Sales, Product, Support, and Customer Success teams
Skills & Experience
• Excellent communication and presentation skills,
with the ability to confidently engage customers and lead training sessions
• Strong relationship-building and stakeholder-management skills
• Commercial acumen and confidence in discussing value, proposals, pricing, and negotiations
• Solid organizational skills and the ability to manage multiple accounts and priorities
• Excellent written and verbal English communication skills
• Interest or experience in SaaS, Education Technology, Research, or Customer Success is an advantage
If you are ambitious, customer-focused, commercially driven, and excited about helping universities and schools leverage technology for better research and decision-making, we’d love to hear from you.