This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Key Responsibilities Business Driver • Achieve team sales target and increase sales productivity • Segment focus, customer focus needs-based selling • Achieve preferred segment relationship penetration, multi-product selling or bundles around anchor product (assets, wealth etc). All relevant internal and external certification to be completed prior to referring / selling wealth products. • Arrange / create sales activities • Build and manage relationship with business partners / intermediaries / channels • Fulfils corporate employees' banking needs including payroll and other retail products • Drive the Employee Banking one bank agenda Customer Experience • Ensure sales team has the right culture and attitude • Operational quality - manage sales controllable error, rejection, approval rate, TAT etc.



• Engage Credit & Operations and other relevant stakeholders for smooth approval and customer on-boarding experience • Manage customer experience People Management • Lead and engage team of 5-7 Asst Mangers / Managers • Proactive performance/scorecard management - motivation & retention of talent • Train and Coach, the team • Upgrade people management skill constantly Risk Assurance • Ensure CDD, MLP & TCF diligence • Zero tolerance - Fraud, Mis-selling • Discipline in HR and training related matters • Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices • Adhere to operational risk controls and procedures in day-to-day sales management • To ensure no adverse findings in internal / external audit, governance and compliance review • To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

📌 Relationship Manager (Bengaluru)
🏢 Standard Chartered Bank
📍 Bengaluru