Senior FP&A; Analyst Resonate Solutions | Finance Team
Reports to: Finance Manager (Sydney)

Resonate CX is an Australian SaaS scale-up building an enterprise Customer Experience platform used by leading organizations across Australia and internationally. Our Voice of Customer and Voice of Employee platform combines machine learning, text analytics, and data visualization to turn feedback into clear, actionable insights that drive better decisions. Our Finance team works directly with the CEO and Board, your analysis has real visibility and impact from day one.

We're expanding our Finance team in Kochi and looking for a Senior FP&A; Analyst to own our FP&A;, management reporting, and SaaS metrics function. This is a strategic, high-visibility role, you'll build financial models, drive budget vs actuals analysis, and translate data into insight for the CEO and Board.
This is a rare end-to-end finance seat. As a scale-up, we give this role the full picture, you'll be cross-trained across every part of our finance function, from strategic modelling to the operational engine that produces the numbers you're analysing. FP&A; roles keep you one step removed from the source data; If you want a role where you're only ever reviewing other people's work, this isn't it, if you want full-stack ownership of a company's finance function with real visibility at Board level, it is.

surface trends and anomalies to the Finance Manager and CEO
• deliver P&L; analysis and management reports to leadership every month
• Budget vs actuals — lead monthly BvA analysis across departments, including variance commentary for the CEO and department heads
• Cost analysis — run deep-dive cost analysis by department and category; Financial modelling — build and maintain Excel models for rolling forecasts, scenario analysis, and KPI tracking




• Commission & bonus modelling — own the sales commission and CSM bonus models end-to-end, including monthly payout reporting
• Cross-system reconciliation — reconcile figures across Xero, Planhat, EH, and commission models to keep reporting consistent
• P&C; data analysis — prepare headcount cost, leave trend, contractor spend, and hiring pipeline analysis for People & Culture, with actionable recommendations
• Board support — contribute to quarterly Board Pack preparation and ad hoc leadership analysis
• Process improvement — identify and drive AI-assisted automation and workflow improvements across Finance

Xero invoicing, AR follow-up, and Debtor Days management
• Xero bookkeeping review & adjust, bank reconciliation, and month-end GL journals
• CSM commission calculations and sales commission reconciliation
• Customer contract preparation and contract tracker maintenance
• 5+ years in FP&A;, financial analysis, or management reporting, not audit, tax, or pure AP/AR
• Advanced Excel, financial models built from scratch; Hands-on budget vs actuals and variance analysis experience, including writing commentary for leadership, not just running numbers
• Based in Kochi/Ernakulam, or committed to relocating
• Explicit written English for regular communication with Sydney leadership Strong Advantage
• SaaS industry experience — MRR, NRR, GRR, or churn in a real business context
• CA / CMA / ACCA (finalist or completed)
• Power BI — dashboard development, not just consumption
• Xero experience
• Experience reporting to or presenting to overseas stakeholders (CFO, Board)
• Uses AI tools in day-to-day finance work

Build rare, complete commercial finance capability — strategic and operational, not siloed into one lane
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📌 FP&A Senior Analyst (Kochi)
🏢 Acquarius Capstorm
📍 Kochi