The key result areas (KRAs) will be:
1) achievement of quarterly revenue target, RFx / Bid response
2) prospect to order conversion %
3) quality of deliverables (proposal response, due diligence reports)
4) internal stakeholder / external customer feedback
Active involvement and ownership in the ‘lead to closure’ cycle for BPO IFS opportunities by leading the following activities:
Create pro-active proposals for clients in discussion with sales teams
Coordination with all stakeholders (sales, solutions, operations, pricing, transition, technology, facilities, Hexaware Technologies et al) to ensure timely and high quality proposal submission
Present proposed solutions to end clients
Manage client visits at Hexaware centers during lead to closure cycle
Lead right sourcing opportunity due diligence exercises at client locations
Single point of contact (working closely with the Hexaware onsite sales and account teams) for senior client stakeholders for all active proposals
Good understanding of pricing models, engagement models and operating models




Ability to own discussions with pricing / finance teams to ensure Hexaware proposals are competitively priced
Strong skills in storytelling and building narratives in the backdrop of client requirements, covering operations run, Digital transformation and Change.
Involve junior members of the team in the above activities and provide guidance and mentoring to the new joiners in the team
The role will require thorough knowledge of Hexaware’s capability and credentials in BPO and the existing solutions and offerings in this space
Act as a custodian of all go to market (GTM) decks and offerings for specific area aligned within Institutional Banking
Drive creation and publishing of thought papers to analyst groups and Hexaware stakeholders on Hexaware’s differentiated offerings
Drive efforts to identify market Fintechs and internal IP solutions for recent offerings and Go-to-market initiatives for allocated area
Criteria:
Over 10-12y

📌 Manager - Sales (India)
🏢 Hexaware
📍 India