Job responsibilities:

Oversee the creation of an annual calendar of school-wise interventions (of all forms) including SPOC calls and visitsWork closely with GM – School Support and SPOCs for the upliftment of schools in the low performing areasWork closely with Senior Manager – Data Analysis to understand school-specific data and areas of improvement. Understand and strategise monitoring and evaluation steps for each schoolWork with GM – School Support and disseminate relevant information to senior leadership about school-specific issues and work with specific teams to address the problem with smart solutionsCreate school-specific action plans for improvement in consultation with school promoter, head, and other senior leadership. Devise a monitoring and support mechanism for the sameWork closely with AGM – Training to request for school specific interventions post a qualitative need-analysisOrganise data-driven conversations with school management and heads taking reference from various reports including but not limited to benchmark assessments, board results, Upskill, classroom observationsServe as a crucial pivot between academic and non-academic teams and help towards achieving one messaging from allTravel extensively to all schools and conduct need analysis and monitoring,



and provide required supportWork closely with SPOCs and academic audit team and conduct process audit in all schoolsHold regular offline and online focus group discussions with teachers and school heads towards providing school-specific supportEvaluate and liaise with external organisations to cater to school-specific needs

Key Performance Indicators:

10% YoY improvement in school average score in the Annual School Report findings100% completion rate of process audits at least once in every school in addition to the one done during classroom observation90% compliance to SPOC call and visit calendar for all schoolsZero major issue from any school related to daily functioning

Requirements:

Strategic thinker who is able to envisage recent solutions, address work challenges and resolve conflictsSelf-driven, motivated to work independentlyDesirable to have a master's degree in education, or any other related subjectMix of language proficiency (verbal and written), deep understanding of school functioning, monitoring and evaluation specialisation and business acumen10+ years of work experience; of which at least 5 years of relevant experienceDesirable to have experience in monitoring and evaluationAbility to effectively interact with internal and external stakeholders such as school promoters, school principals, training partners, external auditors, and other solution providersOrganised and process driven, and ability to work across timelines and cross-functional teamsOpen to extensive travel, 7-10 days a monthHave strong project management skills

📌 ASSISTANT / DEPUTY GENERAL MANAGER – SCHOOL SUPPORT (Mumbai)
🏢 Seth M. R. Jaipuria Schools
📍 Mumbai