We are looking for a customer-focused Virtual Relationship Manager to handle customer relationships through calls and digital channels and drive business growth.
Responsibilities
Connect with customers through phone and digital platforms.Generate and convert sales leads.Understand customer requirements and suggest suitable products.Manage existing customer relationships and increase business.Achieve assigned monthly sales targets.Follow up with customers and maintain regular engagement.Resolve customer queries and coordinate for service requirements.Maintain proper records of customer interactions and sales.
Requirements
Strong communication and interpersonal skills.Valuable convincing and negotiation abilities.Sales and target-oriented approach.BFSI, Banking, Insurance, or financial services experience preferred.