Job descriptionBachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field.5–8+ years of experience in Customer Onboarding, Implementation, Professional Services, Customer Success, or Technical Account Management.Experience managing enterprise customer implementations and onboarding programs.Strong understanding of SaaS platforms, cloud technologies, APIs, integrations, and data workflows.Proven project management and stakeholder management experience.Excellent communication, presentation, and problem-solving skills.Ability to manage multiple projects in a fast-paced workplace.Experience working with Analytics, Data Platforms, CRM, Marketing Automation, or Enterprise SaaS solutions.Familiarity with SQL, APIs, ETL processes,



cloud platforms (AWS, Azure, or GCP), and data integration tools.Experience with project management tools such as Jira, Asana, Monday.com, or similar platforms.PMP, Agile, Scrum, or Customer Success certifications are a plus.

Keyskills requiredCustomer OnboardingTechnical ImplementationSaaS & Cloud PlatformsAPI IntegrationsProject ManagementCustomer SuccessStakeholder ManagementSolution ConsultingData Migration & ConfigurationProcess OptimizationCross-functional CollaborationTraining & Enablement

📌 Sr. Customer Onboarding Manager (Mumbai)
🏢 TripzyGo
📍 Mumbai