About KagoolKagool is a global IT services and consulting company specialising in enterprise digital transformation, with solid expertise across SAP delivery, data management, cloud modernisation, analytics, AI, and managed services. We help organisations unlock more value from their ERP and data platforms through end-to-end consulting, delivery, integration, migration, and support services.Our partnerships with leading technology providers such as Microsoft, SAP, Databricks, Google, AWS, Oracle, and other strategic partners enable us to deliver scalable, secure, and innovative solutions for complex enterprise environments. Kagool serves customers across multiple regions, with a presence across three continents and several countries, supporting clients globally with reliable delivery capability and 24/7 coverage.Role OverviewWe are looking for an experienced SAP IS-Auto / Proaxia VSS Functional Consultant with strong techno-functional capabilities to support and enhance our Automotive Aftersales landscape. The ideal candidate will possess extensive experience in SAP IS-Auto DBM, Proaxia VSS, SAP S/4 HANA Automotive solutions, and automotive dealership operations.The consultant will play a key role in solution design, implementation, enhancement, integration, and support of end-to-end Automotive Aftersales processes including Service Appointment Management, Workshop Operations, Parts Management, Warranty Processing, Vehicle Service Management, and Digital Customer Experience initiatives.This role requires close collaboration with business stakeholders, OEM partners, project teams, developers,



and integration teams to deliver scalable and innovative automotive solutions.Key ResponsibilitiesSolution Design & ConfigurationDesign, configure, and optimize SAP IS-Auto / DBM and Proaxia VSS solutions for Automotive Aftersales operations.Lead business process workshops, fit-gap analysis, and solution blueprint activities.Configure and support:Service OrdersWorkshop ManagementService AppointmentsVehicle ReceptionParts & Inventory ManagementWarranty & Goodwill ProcessingRecall Campaign ManagementLabor Operations & PricingVehicle Health Check (e VHC)Customer Quotations & ApprovalsEnsure adherence to SAP and Automotive industry best practices.Business Process AnalysisAnalyze existing automotive dealership processes and identify automation and optimization opportunities.Translate business requirements into scalable SAP solutions.Recommend process improvements to enhance efficiency, customer experience, and operational performance.Requirements Gathering & DocumentationEngage with business stakeholders to gather and document detailed requirements.Prepare:Functional SpecificationsBusiness Requirement Documents (BRD)Functional Design Documents (FDD)Process Flow DiagramsTest ScriptsTraining MaterialsWork closely with development teams to ensure successful solution delivery.SAP Project DeliveryParticipate in full lifecycle SAP projects including:Requirement GatheringBlueprintingDesignConfigurationDevelopment SupportSIT/UAT TestingData MigrationCutover PlanningGo-LiveHypercare SupportSupport SAP S/4 HANA transformation initiatives and Proaxia VSS implementations.Technical & Integration SupportPerform root cause analysis and troubleshooting of production issues.Debug SAP programs and collaborate with ABAP developers to resolve complex issues.Support integrations involving:OEM SystemsCRM Platforms

📌 Associate Consultant-Ec (Hyderabad)
🏢 ABB
📍 Hyderabad