Role Overview
The ASM is responsible for the day-to-day operational performance of multiple dark stores within an assigned cluster, ensuring smooth inventory flow, fulfillment accuracy, freshness compliance, and customer satisfaction across all outlets under their charge.

Key Responsibilities

- Oversee daily operations across assigned dark stores (staffing, opening/closing, hygiene, SOP compliance)

- Monitor stock levels, chiller inventory, and coordinate replenishment/redistribution across stores with HO and warehouse teams

- Track daily order projections vs. actuals; flag demand spikes or stockouts

- Ensure cold-chain integrity and food-safety compliance (especially for perishable/chicken & meat SKUs)

- Manage store-level P&L;: wastage control, shrinkage, labor cost, and OOS minimization

- Lead, train,



and performance-manage Store Managers/store staff across the cluster

- Coordinate new store setup, licensing, and launch readiness within the region

- Drive customer experience metrics (delivery TAT, order accuracy, complaint resolution)

- Report daily/weekly operational and stock-visibility metrics to Head Office

Requirements

- 3–6 years in retail/quick-commerce/FMCG operations, ideally multi-store or cluster management

- Experience with perishable/cold-chain inventory is a strong plus

- Strong data orientation — comfortable with spreadsheets, dashboards, daily MIS

- Ability to travel across cluster stores regularly

- Solid people-management and vendor-coordination skills

📌 assistant Store Manager (Bengaluru)
🏢 Important Company of the Sector
📍 Bengaluru