Job Description

The Community Executive is responsible for ideating and executing engaging events, curating member perks, and fostering a sense of community to enhance client satisfaction and loyalty. This entry-level role contributes to the company’s growth by organising high-quality events, collaborating with vendors and partners, and delivering exceptional service to members. The role’s objectives include building a robust event calendar, increasing member engagement, and boosting client retention—directly supporting the company’s revenue goals through a strong community ethos.

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About the Role & Responsibilities

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- Community Engagement & Event Management
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- Brainstorm, propose, and organize creative events (e.g., networking sessions, wellness workshops, CSR initiatives) to drive member engagement.
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- Coordinate end-to-end event logistics, including vendor partnerships, venue bookings, and promotions.
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- Gather post-event feedback to measure success and improve future initiatives.
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- Member Engagement & Satisfaction
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- Proactively interact with members to understand their needs and tailor community activities accordingly.
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- Promote exclusive member benefits and well-being programs to enhance loyalty.
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- Address member inquiries or concerns related to community offerings with a service oriented approach.
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- Collaboration & Outreach
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- Identify and onboard vendors, sponsors, and local partners to elevate event quality and value.
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- Work with cross-functional teams (Marketing, Operations) to amplify community initiatives.
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- Administration & Reporting SERVICE REVENUE
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- Maintain records of event attendance, member feedback, and engagement metrics.
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- Assist in tracking community-related KPIs (e.g., satisfaction scores, retention rates) and prepare reports for leadership.
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- Create content that can be shared on the company’s social media channels.
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Qualifications

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- Graduation is a must to have for this role.
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📌 Community Executive (Bengaluru)
🏢 The Executive Centre
📍 Bengaluru