Business Function
Group Technology and Operations (T&O;) enables and empowers the bank with an effective, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O;, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- This role exists to provide single point accountability for design, delivery, and run of cross platform, multi business enterprise solutions within CBGT.
- Bridge business and technology by translating business requirements into scalable group-level solutions and, where needed, local automations

Key Requirements
Job Duties & Responsibilities
- Own end to end delivery across requirement analysis, system design, build, testing, rollout, and post production support, ensuring commitments on Architecture and standards are met.
- Provide sustained application ownership, including service delivery, SLA adherence, root cause analysis, outage reduction,



and continuous improvement across the application portfolio
- Drive standardisation and modernization, ensuring systems remain resilient, up to date, and aligned with evolving business and regulatory needs
- Design and build enterprise applications for solutions which are used across multiple application (and hence multiple business teams)
- To understand user requirements in developing and installing group solutions.
- In the absence of group solutions provide local solutions to automate functions which can help in streamlining operations and own application/process/solution.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Responsible for Service delivery of the team with focus on SLAs and customer management ensuring no escalations.
- Managing stakeholder’s relationship with different BU’s and ability to manage escalated issues/ potential escalati

📌 Assistant Vice President, Specialist, Architecture-Application, Consumer Banking, Technology and Operations (Mumbai)
🏢 DBS Bank
📍 Mumbai