Role
Operational Lead – Codebeamer Platform

About the UNIT/ Unit Overview
ALM – Codebeamer Platform. Codebeamer (PTC) is BMW's enterprise-wide Application Lifecycle Management (ALM) system, used by thousands of users across multiple business units with tailored configurations. The platform is currently hybrid and in an active cloud transformation (application to Azure, Oracle database to OCI).
Location
Pune
Experience

Number of openings

1

What awaits you/ Job Profile

We are looking for a solid Operational Lead to own and drive the operations and maintenance of the Codebeamer Platform at BMW. You will be responsible for ensuring platform stability, availability, and performance, leading the operations team, coordinating incident management, and driving continuous improvement of operational processes.
You will operate the platform in a hybrid setup during an active cloud transformation:



keeping the current on-premise environment stable while we migrate the application to Azure and the Oracle database to OCI – our intended target architecture – ensuring stability across both worlds throughout the transition.
You will lead a team of specialists (Linux, database, cloud, middleware) rather than doing everything yourself: your strength is breadth, sound judgement, and orchestrating the right expertise across domains. As we validate the target architecture during the migration, you help assess real-world constraints (such as latency) and recommend well-founded refinements.
Support model: 08:00–17:00, Mon-Fri (CET/CEST),
On-Call support after working hours as per requirement

What should you bring along
- Platform Operations – ensure stable, secure, performant operation; monitor health, availability, and performance; define and track SLAs/SLOs.
- Incident & Problem Management – own the process end-to-end; coordinate multi-level support and vendor escalation; drive root cause analysis.
- Support Organization – manage support processes and escalation paths; coordinate wi

📌 Operational Lead (Pune)
🏢 BMW TechWorks
📍 Pune