Job Description

Job Description – Customer Service Representative

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Company Overview

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NetRTech Solutions LLP is a energetic organization specializing in placements, technology consulting, project execution, product development, sales, and training . With expertise across these domains, we deliver innovative solutions and exceptional results to our clients.

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Role Overview

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We are hiring Customer Service Representatives for our on-site operations in Ahmedabad . This is a full-time position where you will play a key role in ensuring customer satisfaction and enhancing the overall customer experience.

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Key Responsibilities

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- Provide excellent customer support and service.
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- Address customer inquiries and resolve issues promptly.
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- Maintain positive and professional customer relationships.
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- Contribute to improving customer satisfaction and experience.
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Qualifications

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- Strong communication and interpersonal skills.
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- Ability to multitask and problem-solve effectively.
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- Attention to detail with a positive and patient attitude.
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- Prior experience in customer service is an advantage.
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- Fluency in multiple languages is a plus.
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- Minimum qualification: 12th Grade
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Salary & Benefits

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- CTC Range: ₹26,000 – ₹36,000 per month.
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- Night Shift Allowance: ₹40 per hour (additional).
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Perks:

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- Complimentary meals during shifts.
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- Cab facility provided.
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- Temporary stay accommodation for 5 days upon relocation.
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Work Location

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Ahmedabad (On-site)

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Thanks & Regards,

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HR Team.

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(phone hidden) (Simran)

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Job Type: Full-time

📌 Customer Service Representative (Bhubaneswar)
🏢 NETRTECH SOLUTIONS
📍 Bhubaneswar