Job Description

Hiring: Client Service / Contact Centre Executive | Bangalore

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Sukoon Health is looking for a professional, empathetic, and client-focused Client Service / Contact Centre Executive to join our Bangalore team.

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Key Responsibilities:

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- Coordinate with clients, families, doctors, front desk, and internal teams.
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- Manage appointments, follow-ups, rescheduling, and client queries.
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- Handle urgent and sensitive client interactions with empathy and professionalism.
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- Maintain accurate client records, appointment updates, and basic reports.
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- Ensure a seamless, premium client experience across every touchpoint.
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Requirements:

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- Excellent communication and interpersonal skills.
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- Proficiency in English, Hindi, and Kannada .
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- Basic knowledge of Microsoft Excel.
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- Robust coordination,



follow-up, and problem-solving skills.
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- Prior experience in customer service, healthcare, hospitality, front office, or client coordination is preferred.
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- Comfortable working in rotational shifts and a 6-day working schedule.
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Location: Bangalore

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Department: Customer Success / Contact Centre

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Working Hours: 8-hour shifts

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Weekly Off: Rotational

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Incentives: Performance-based

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If you are passionate about delivering empathetic and high-quality client experiences, we would love to hear from you.

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Interested candidates can apply or share their profiles with us.

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📌 Contact Centre Executive (Bengaluru)
🏢 Sukoon Health
📍 Bengaluru