Description
Responsibilities:
- Hardware network solution deployments spanning geographical separation.
- Prepare documentation for internal and external clients detailing system/ Network designs and configuration of deployed solutions.
- Handling Network related issues, handling LAN/ WAN, and SD WAN, DNS, Firewall related issues and support to employees and internal team globally.
- Network Security patching.
- Cisco / Juniper Firewall experience required
- Working closely with Cyber Security team to manage Security patches on allocated tasks
- Handling global Network plat form and available to work in Shits, if needed
- Provide technical overview of product architecture, functionality, system / data requirements, service delivery and integration with enterprise applications.
- Continuously develop and enhance knowledge, skills, and abilities to handle operating systems, networking infrastructure and products & services that BBOX supports.
- Provide timely resolution, track tickets in Service now, Update ticket status, resolution basis in BBOX SLA defined
- Hands on experience in Azure Networking
- Through knowledge of network protocols and multicast network
- Analysis and troubleshoot of incidents and escalation of events.
- Hands on experience in Cisco routers and firewall
- Hands on experience on Cisco, Juniper and dell switches.
- Preparation and review of various network reports
- Understanding of ITIL process
- Responsible for day to day smooth operations of the IT infrastructure
- Network diagram (PPT/Visio)
- Network monitoring tool (Solarwinds / IT360 / Manage Engine / Whatsup Gold)
- Inventory management
- Change management
- Firewall Rule Management
- DMZ Management
- RADIUS Server Management
- IPS Management
- Web Proxy Support
- Network/Datacenter Forecasting & Planning
Skill Set Required: (Mandate Skill Set)
- Should have hands-on experience of below protocols and features: