We are looking for a customer-focused Virtual Relationship Manager to handle customer relationships through calls and digital channels and drive business growth.
Responsibilities
- Connect with customers through phone and digital platforms.
- Generate and convert sales leads.
- Understand customer requirements and suggest suitable products.
- Manage existing customer relationships and increase business.
- Achieve assigned monthly sales targets.
- Follow up with customers and maintain regular engagement.
- Resolve customer queries and coordinate for service requirements.
- Maintain proper records of customer interactions and sales.
Requirements
- Robust communication and interpersonal skills.
- Good convincing and negotiation abilities.
- Sales and target-oriented approach.
- BFSI, Banking, Insurance, or financial services experience preferred.