Key Result Areas
1. Product Strategy & Development
- Develop, launch, and manage secured lending products.
- Identify emerging opportunities to expand product penetration and market share.
- Drive product lifecycle management from ideation to implementation.
- Drive product-related website updates, ensuring accurate, compliant, and customer-centric digital content.
2. Pricing & Profitability
- Manage product pricing, fee structures, and profitability metrics.
- Conduct portfolio analytics to identify growth opportunities and improve business performance with engagement with Business Head & CBO
- Monitor product performance and recommend corrective and strategic actions.
- Benchmark products and processes against industry peers and competitors.
3. Customer & Channel Engagement
- Engage with customers and channel partners to understand market requirements.
- Drive product adoption initiatives and sales enablement programs.
- Gather market feedback and translate insights into product enhancements.
- Support business development initiatives to improve acquisition and retention.
4. Business Transformation & Stakeholder Management
- Collaborate with Sales, Credit, Risk, Operations, Technology, Analytics, and Compliance teams.
- Assist in Business Requirement Documents (BRDs) and drive technology-led product enhancements.
- Lead cross-functional projects related to process improvements, automation, and digital transformation.
- Present product recommendations and performance insights to leadership teams.
5. Process Excellence & Compliance
- Enhance customer journeys and operational processes to improve turnaround time and customer experience.
- Work closely with Risk and Credit teams to optimize policies and product programs.
- Ensure products remain compliant with regulatory and internal governance requirements.
- Drive continuous process improvements to support business scalability.
Preferred Qualifications
- CA/ MBA/ PGDM from a reputed institution.
- 2-5 years of