We are looking for a seasoned Tech Lead who combines deep SaaS platform engineering experience with hands-on, production-grade AI agent development. You will own the architecture and delivery of AI-powered systems that drive digital transformation (DX) for Japanese enterprises across diverse industries - acting as the technical and strategic bridge between Japan headquarters and the India GCC.

You bring at least 8 years of SaaS/Fullstack engineering and 3+ years of production AI/LLM experience. Zoho is a key integration target in our ecosystem, but deep Zoho expertise is not required at entry. We value cloud-native AI engineering, reliable integration design, and the ability to lead a team from concept to production.

Key Responsibilities

AI Architecture & Delivery
- Design agent workflows - tool calling, multi-step reasoning, routing, and guardrails
- Build RAG pipelines covering embedding, retrieval, re-ranking, and evaluation loops
- Define "production quality" standards for AI outputs - fallback handling, human-in-the-loop, and safety rules





DX Leadership & Japan HQ Collaboration
- Coordinate with Japan HQ departments to identify business challenges and translate them into AI and SaaS system requirements
- Translate Funai Consulting India methodologies into scalable, AI-powered digital systems
- Propose and present AI and SaaS platform solutions to Japan headquarters for review and adoption
- Conduct architecture reviews and technical support across all internal development projects

Engineering & Operations
- Build backend services and APIs and integrate with business systems (Zoho, GCP, etc.)
- Own reliability patterns: retries, idempotency, structured logging, and re-run design
- Implement monitoring and alerting across quality, latency, error rate, and cost dimensions

Tech Leadership & Team Management
- Lead design reviews and code reviews; create reusable templates and standards
- Assign engineers across development projects; monitor progress and deliver

📌 Tech Lead (Bengaluru)
🏢 Funai Consulting India
📍 Bengaluru