Qapita is an equity management platform with offices in Singapore, India, Indonesia, and the United States, supporting enterprises in unlocking the power of ownership for their stakeholders. The company provides software solutions that streamline equity management across cap tables, ESOPs, and transactions, and enables liquidity for shareholders through structured buyback programs and secondary transactions. Qapita’s mission is rooted in the belief that democratized ownership aligns incentives, fuels innovation, and drives exponential returns for founders, investors, and employees.
As Qapita continues to expand its global customer base, we are growing our Customer Success team and looking for an experienced Customer Success Manager to help customers realize value, drive adoption, and build long-term partnerships.

Innovative Project Management : Strategically plan and execute current projects to identify areas for increased product usage and adoption.
Creative Customer Campaigns : Performance Reporting : Experience : 2-4 years of experience in Customer Success, Customer Engagement, or Account Management, preferably in a high-growth SaaS organization.
Process Expertise :



Proficiency in systematic organization and delivering high-quality customer excellence.
Data-Driven Approach : Expertise in applying data-oriented methods, adjusting parameters as needed and demonstrating powerful execution abilities.
Stakeholder Management : Proven experience in handling various stakeholders, identifying key customers and collaborating with multiple teams.
Empathy and Relationship Building : A customer-centric mindset with exceptional relationship-building skills

Interested candidates are encouraged to send their CV and a quick video introducing themselves to soumya.Diversity Hiring Policy

At Qapita, diversity fuels our innovation and connects us closer to our customers and the communities we serve. We are dedicated to fostering an inclusive workplace where all employees feel valued, respected, and supported. We are an equal opportunity employer, welcoming applicants from all backgrounds to join us in our mission to reshape the future of equity management and ownership in the private markets.

📌 CSM Manager (Pune)
🏢 Qapita
📍 Pune