Job Description:

Role Overview

We are looking for an experienced, agile, and result-oriented Store Manager to lead the operations of our Jayanagar showroom. The role is responsible for driving store sales, managing profitability, leading the team, ensuring operational excellence, and delivering a premium customer experience aligned with our client

The ideal candidate should have strong retail leadership experience, knowledge of premium menswear, fabrics, tailoring, customer relationship management, and the ability to build a high-performing team.

Key Responsibilities

Store Operations & Business Performance
- Manage complete store operations and ensure smooth day-to-day functioning.
- Take ownership of store sales targets, profitability, and P&L; performance.
- Analyse sales performance and implement action plans to achieve business goals.
- Ensure compliance with company SOPs, operational checklists, and brand standards.
- Maintain accurate store reports and provide regular performance updates to management.
- Identify operational gaps and implement process improvements.





Customer Experience & Relationship Management
- Ensure consistent delivery of premium customer service standards.
- Build strong relationships with customers and enhance customer loyalty.
- Handle customer feedback, escalations, and service recovery effectively.
- Ensure customers receive personalised styling, product recommendations, and seamless service.
- Support VIP, repeat, and institutional customer relationships.

Team Leadership & Development
- Lead, motivate, and develop store teams including Sales Consultants, CROs, Stylists, Cashiers, and Tailoring staff.
- Monitor employee productivity, performance, grooming, attendance, and discipline.
- Conduct regular team meetings, performance reviews, and coaching sessions.
- Identify training requirements and nominate employees for development programs.
- Support employee engagement initiatives and reduce store-level attrition.
- Manage empl

📌 store manager (Coimbatore)
🏢 RECEX
📍 Coimbatore