· Generate and identify
leads through online portals and initiate contact with potential clients.
- Perform regular follow-ups
with prospective clients and suppliers to improve conversion rates.
- Track lead status and ensure
timely movement through the sales pipeline.
Reporting
& MIS
- Prepare and share
daily/weekly lead generation and follow-up reports.
- Maintain basic MIS related
to enquiries, conversions, and pending leads.
- Share qualified and
successful leads with the sales team for further action and closure.
- Coordinate with the sales
team to support successful deal closures.
Portal &
Database Management
- Ensure correct listing,
updates, and visibility of company offerings on online portals.
- Monitor portal enquiries and
response time to meet internal service standards.
Coordination
& Internal Support
- Coordinate with internal
teams (sales, accounts, logistics, or operations) for smooth execution
post-lead handover.
- Assist in preparing basic
quotations, proposals, or enquiry summaries as required.
Market &
Competitor Awareness
- Collect basic market
feedback during calls and field visits and share insights with the sales
team.
- Track competitor activity,
pricing trends, and customer preferences at a basic level.
- Conduct field visits
Customer
Experience
- Ensure a professional and
timely response to all enquiries to enhance customer satisfaction.
- Act as the first point of
contact for incoming enquiries.
Process
& Compliance
- Follow defined sales and
enquiry handling processes and ensure proper documentation.
Requirements
- 1-2 years of experience in
Sales Coordination or a related field
A fresher is also fine.
- Robust knowledge of order
management, dispatch planning, customer support, and payment follow-up
processes.
- Advanced proficiency in
Microsoft Office, particularly Excel and PowerPoint, with
working knowledge of AI tools.
- Excellent communication
skills with the ability to interact effectively with